Privacy Policy

This Privacy Policy describes how Shopeo Tech SRL (referred to as “We,” “Us,” or the “Company”) collects, uses, and discloses your personal information when you use the shopeo website. We are registered under the EUID number ROONRC.J23/632/2015, located at Drumul Fermei 123, Popesti Leordeni, Ilfov, 077160, Romania, legally represented by Emanuel Udrea, and holding fiscal code RO34158626.

We are committed to protecting your privacy and ensuring the security of your personal data. By accessing or using shopeo in any way, you agree to the collection and use of your personal information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please do not use our website.

1. Who We Are

Data Controller: Shopeo Tech SRL is the controller of your personal data for the purposes of data protection laws, including the General Data Protection Regulation (GDPR), where applicable.
Our contact details and further information can be found at Contact Page.

2. Scope of this Privacy Policy

This Privacy Policy applies to personal data that we collect from users and visitors of shopeo, including data collected through:

Browsing or interacting with our website.
Registering an account or providing personal information to receive our services.
Uploading, posting, or transmitting user-generated content.
Submitting inquiries or contacting us for support.

3. Information We Collect

We may collect and process various types of information, including:

Personal Identification Data

Name, email address, phone number, billing information, and other contact details.
Account login credentials, if you create an account.

Usage Data

IP addresses, browser type, operating system, device identifiers, and browsing behavior (e.g., pages visited, time spent on pages).
Cookies or similar technologies, as described in our Cookie Policy.

User-Generated Content

Any content you upload, post, or otherwise transmit via our website, including text, images, videos, or other files.

Data Collected from Third Parties

If we gather publicly available information or data from external sources (e.g., social media platforms or other websites), we may combine it with information we already have.

We will only collect and process the minimum data necessary for the specified purposes or as required by law.

4. How We Use Your Information

We process your personal data for the following purposes:

Service Provision and Account Management

To allow you to register, log in, and manage your user account.
To provide and maintain the features and functionalities of shopeo.

Communication

To respond to inquiries, requests, and complaints.
To send administrative or technical notifications regarding your account or our services.

Website Improvement and Personalization

To analyze how users interact with our website and to improve user experience.
To personalize content, recommendations, and promotional offers.

Legal Compliance

To comply with applicable laws and regulations, including responding to requests from public and government authorities.
To protect our rights, property, or safety and those of our users.

Marketing and Promotional Activities (if applicable)

With your consent, we may send you promotional messages, newsletters, or other marketing communications. You can opt out at any time.

5. Legal Bases for Processing

We rely on the following legal grounds under the GDPR (where applicable) and other relevant data protection laws:

Consent: Where you have provided your explicit consent (e.g., subscribing to a newsletter).
Contract: Processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.
Legal Obligation: Processing is necessary to comply with a legal obligation to which we are subject.
Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, except where overridden by your interests or fundamental rights and freedoms.

6. Sharing and Disclosure of Information

We may share your personal information in the following situations:

Service Providers and Partners

We may engage third-party companies (e.g., hosting providers, payment processors, analytics services) to help deliver and improve our services. These service providers will have access to your personal data only to perform tasks on our behalf and are obliged not to disclose or use it for other purposes.

Legal Requirements

We may disclose your personal data if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another entity, we may share your information. In such cases, we will inform you of any changes in ownership or use of your personal data.

Consent

Where you have given us explicit consent to do so for a specified purpose.

7. International Data Transfers

Your personal data may be transferred and stored outside your country or the European Economic Area (EEA), where data protection laws may differ from those in your jurisdiction. In such cases, we will ensure adequate safeguards are in place to protect your data (e.g., Standard Contractual Clauses, adequacy decisions).

8. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, accounting, or reporting obligations. When we no longer need your data, we will securely delete or anonymize it.

9. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request the correction of inaccurate or incomplete personal data.
Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data when it is no longer needed or if processing is unlawful.
Right to Restrict Processing: Request the restriction of the processing of your data in certain circumstances.
Right to Data Portability: Receive your personal data in a structured, commonly used format to transfer to another controller.
Right to Object: Object to the processing of your personal data in certain cases, such as direct marketing.
Right to Withdraw Consent: If we rely on your consent for processing, you can withdraw it at any time.

To exercise any of these rights, please contact us via Contact Page. We will respond to your request as soon as reasonably possible and within any timeframe required by law.

10. Security of Your Information

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, alteration, or disclosure. However, no internet-based service can be 100% secure, and we cannot guarantee absolute security of your information.

11. Children’s Privacy

Our services are not directed to children under the age of 16 (or the relevant age under applicable data protection laws). We do not knowingly collect personal data from children without verifiable parental consent. If you believe we have collected personal data from a child without authorization, please contact us immediately so we can take appropriate measures.

12. Links to Third-Party Websites

Our website may contain links to external sites that are not operated by us. We have no control over the content and policies of those websites and are not responsible for their privacy practices. We recommend reviewing the privacy policies of any third-party sites you visit.

13. Cookies and Similar Technologies

For information on our use of cookies and how to manage them, please review our Cookie Policy. By using the Website, you agree to our use of cookies in accordance with that policy.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The updated version will be effective as of the date of posting on Privacy Policy. We encourage you to review this page periodically for any changes.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us on Contact Page or at the address provided on our website. We will make every effort to address your inquiries promptly.